I.- TO CONFIRM A RESERVATION, THE CLIENT MUST PROVIDE TO LPPR THE FOLLOWING:
i). Confirmation of deposit of 50% of the total lodging Tariff for all reserved nights and which must include all taxes (16% VAT and Lodging tax) and service charge (5% plus 16%VAT).
*** Reservations made for the weeks that cover Christmas, New Year, Passover and Easter Sunday, require a deposit equal to 100% of the total lodging Tariff (plus all taxes and the service charge), that will not be reimbursed in the case of any cancellation (with the exception of the Security Deposit).
ii). Original “Required Reservation Documentation” (See III below) dully signed by the Guest.
II.- TO VALIDATE THE RESERVATION, 60 CALENDAR DAYS PRIOR TO THE DATE RESERVED FOR THE ARRIVAL OF THE GUESTS, LPPR MUST RECEIVE FROM THE CLIENT, THE FOLLOWING:
i). Confirmation of final payment of lodging equal to the remaining 50% (Fifty percent) of the total Tariff for all nights of corresponding lodging in question including all taxes (16% VAT and Lodging Tax) and the Service Charge (5% plus 16%VAT).
ii). Security Deposit for damages to the Property shall be the equivalent to 15% (Fifteen percent) of total value of corresponding lodging contract.
III.- DOCUMENTS THAT THE ADMINISTRATOR MUST HAVE PRIOR TO ALLOWING CLIENTS TO ACCESS TO THE PROPERTY:
1. An Original signed LODGING AGREEMENT.
2. Original “WAIVER OF RESPONSIBILITY” dully signed by the guest.
3. Signed form of “NOTICE FOR THE USE OR RENTAL OF A PROPERTY IN PUNTA
50% Deposit of Total Rental Fee is required to secure the reservation and guarantee availability (includes 16% IVA Tax, Lodging Tax, and 5% Service Fee). For reservation for the weeks including Christmas, New Year day, Passover and Easter a 100% deposit in advance is required to confirm reservation.
50% Balance of the Total Rental Fee and the 15% Security Deposit are due 60 days prior to arrival.
– Lodging, Service Fee and T axes
– Full Staff
– Daily Food and Drinks Five Star Services
– Guest Round trip Airport Transportation
– Daily maid and laundry service
– 24 hours Service
– Booking activities and reservations
– Onsite Concierge
Original documents of all Required Reservation Documents duly signed are required to secure reservation.
Failure to comply with the stipulated payment schedule and terms of the Required Reservation Documents gives La Punta Professional Rentals, S. de R. L. de C.V. the right to consider the reservation cancelled by the Guest.
Cancellation policies will apply in the event of a Guest cancellation.
The Security Deposit minus deductions for any damages or extra costs will be returned to the guest no later than 5 working days after Guest departure.
Guest will pay for any damages caused to the property or extra costs that are in excess of the 15% Security Deposit.
(NOTE: Please write the reference number on your wire transfer document. Without the reference number we will NOT be able to guarantee your reservation.)
Cancellations made 60 days or more prior to arrival date: Refund of the Total Lodging / Tariff sum, less 20% (charged as penalty).
Cancellations made less than 60 days prior to arrival: Non-Refundable and the Total Lodging / Tariff sum will be charged as a penalty.
Cancellations made during Holiday Seasons have a “No Refund” policy (Holiday Season includes any week that falls on Christmas, New Years, Passover or Easter): Lodging days may not be credited to alternative dates.